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Walkthrough · Life sciences

Follow one safety report, from the first email to a regulator-ready assessment

A hospital pharmacist emails about a patient admitted after a first dose. Here is how the life sciences pack and the safety team handle it. All names and data are fictional.

Halden Bio, a fictional companyCase processor, medical reviewerFour days

Step by step

  1. 01 · Day 1 · Received

    An email becomes a draft case.

    A hospital pharmacist writes about a patient admitted with very low blood pressure. A discharge letter is attached.

    AI: read the email and the letter and drafted case ICSR-26-0912.

    Received by the safety inbox

  2. 02 · Day 1 · Valid

    Is it a valid case?

    A case needs an identifiable patient, a reporter, a suspect product and an event. The pack checks each one and shows where it found it.

    AI: found all four minimum criteria, each with its source.

    Checked by Tomás Ferreira, case processor

  3. 03 · Day 1 · Coded

    Terms coded, duplicates checked.

    The pack codes the event and the medicines, and searches for the same case reported another way. It finds none.

    AI: coded 1 event and 3 medicines, and found no duplicate.Tomás Ferreira: changed one code.

    Checked by Tomás Ferreira, case processor

  4. 04 · Day 1 · Serious

    Serious, with the clock running.

    Hospitalisation makes the case serious. The reporting clock starts from the day the report was received.

    AI: marked the case serious and set the 15-day deadline.

    Confirmed by Tomás Ferreira, case processor

  5. 05 · Day 2 · Narrative

    A narrative with a source for every sentence.

    The pack drafts the case narrative from the facts. Every sentence links to the email or the letter.

    AI: drafted the narrative, flagging that the dose was not stated.Tomás Ferreira: asked the reporter for the dose and added it.

    Drafted with Tomás Ferreira, case processor

  6. 06 · Day 3 · Assessed

    A medical reviewer judges causality.

    Dr Ingrid Solheim reviews the narrative and the evidence, and decides the event is possibly related to HB-207.

    Dr Ingrid Solheim: assessed causality as possible and wrote her reason.

    Decided by Dr Ingrid Solheim, medical reviewer

  7. 07 · Day 4 · Sealed

    Submitted and sealed.

    The case is submitted to the regulator's database four days after receipt, well inside the deadline. The whole case is sealed.

    Tomás Ferreira: submitted the case.AI: sealed the record and its audit trail.

    Sealed at 09:22 · checkable with the open verifier

The record at the end

Every fact, every edit, every signature.

The source documents, the facts, the coding changes, the narrative, the assessment and the submission are in one sealed record, with the audit trail inspectors expect.

Change one word of a sealed record and the check fails. Try the seal check →

record ICSR-26-0912 product HB-207 event Severe low blood pressure, hospitalised serious Yes · hospitalisation causality Possible assessed Dr Ingrid Solheim, medical reviewer submitted 10 Oct, 4 days after receipt time 2026-10-10 09:22:31 UTC
Sealed 09:22:31 · timestamp witnessed outside Halden Bio
Who did what

The AI read and drafted. Experts decided.

Here is the split, step by step.

What the AI did

  • Read the email and the discharge letter and drafted the case
  • Checked the four minimum criteria, with sources
  • Coded the terms and searched for duplicates
  • Set the 15-day deadline
  • Drafted the narrative and flagged the missing dose
  • Sealed the record and its audit trail

What people decided

  • Tomás Ferreira corrected one code and asked the reporter for the dose
  • Dr Ingrid Solheim assessed causality as possible
  • Tomás Ferreira submitted the case
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