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Payments

Money in, matched, and accounted for.

Every platform on Nexus can take payments through the gateways you choose. Payments are routed by currency and method, refunds and disputes are handled where the customer record is, and every payout is matched to the bank and the ledger before the month closes.

Several gateways, one viewCard numbers never reach NexusEvery payout reconciled
nexus · paymentsSample data
How money comes in for each platform and brand
Payments. Seeing how money comes in for each platform and brand, and what needs attention.Sample data
Gateways and routing

The right gateway for every payment.

Connect each gateway in test mode first. Then route payments by currency, method and brand, so direct debits go one way and card payments another.

Which gateway takes which payment

  • Rules by currency, method and brand
  • Fallbacks when a gateway is down
  • Every route tested
nexus · which gateway takes which paymentSample data
Routing payments to gateways by currency and method
Which gateway takes which payment. Sending direct debits to one gateway and sterling cards to another.Sample data
Refunds and disputes

Refunds and disputes, beside the customer record.

Refund part of a payment after a cancellation, or answer a chargeback before its deadline, with the customer’s history beside you. Large refunds always need a second person.

Payments and refunds

  • Full or part refunds
  • Two people above your own limit
  • Reason kept on the record
nexus · payments and money backSample data
Giving part of a payment back
Payments and money back. Refunding part of a payment to a shipping customer after a cancelled berth.Sample data
Reconciliation and tax

Every payout matched before the month closes.

Payouts are matched to the bank and the ledger automatically. Anything that does not add up stops there, with the reason given. VAT for business customers is checked and reported.

Payouts and reconciliation

  • Matched automatically
  • Gaps explained
  • Ready for month end
nexus · payouts and reconciliationSample data
Matching payouts to the bank and the ledger
Payouts and reconciliation. Matching last week’s payouts to the bank and the ledger before the month closes.Sample data
Your brand

Your checkout, your receipts, your portal.

Customers pay on a checkout that carries your brand, receive your receipts and manage their payments in your customer portal. On a site with no outside connection, payments that arrive by bank transfer are recorded by hand, with the same checks.

  • Your look on checkout and receipts
  • A customer portal for each brand
  • Works on offline sites too
nexus · what customers see at checkoutSample data
The firm’s own look on checkout, receipts and portal
What customers see at checkout. Putting the firm’s look on the checkout, the receipts and the customer portal.Sample data
Questions

About payments.

Which gateways can we use?

The major card and direct debit gateways, and more than one at a time. Each is connected in test mode first.

Does Nexus store card numbers?

No. Customers type card numbers into the gateway’s own fields. Nexus receives a token and the last four digits.

Book a briefing

Follow one payment end to end.

We will take a payment from checkout to the ledger line with you, and show every record it leaves.